Support Board
Date/Time: Wed, 19 Mar 2025 23:58:13 +0000
Post From: Error downloading historical intraday data for F.US.EPZ22
| [2022-10-31 20:39:58] |
| Sierra_Chart Engineering - Posts: 18846 |
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What operating system are you using? This is very unusual: HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-10-28 12:53:26.936
HD Request # 3 | Sending historical data logon request message. | 2022-10-28 12:53:26.936 Socket (1) | CloseSocket call. | 2022-10-28 12:53:26.936 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-10-28 12:53:26.936 Socket (1) | Socket gracefully closed by remote side. | 2022-10-28 12:53:26.938 Socket (1) | Closed. | 2022-10-28 12:53:26.939 HD Request # 3 | Error downloading historical Intraday data for F.US.EPZ22. Historical data logon error: Unsupported protocol version | 2022-10-28 12:53:26.966 we do not have an explanation for this, other than the data is getting corrupted across a local network connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |