Support Board
Date/Time: Wed, 19 Mar 2025 22:13:40 +0000
Post From: Interactive Brokers
| [2022-10-31 15:59:08] |
| Barbara Tobias - Posts: 35 |
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Can't connect. I have paid for service through 4/25 and it was package 3 which connected automatically to IB. I do not have a trading account with Sierra as I trade through IB. I just recently paid for 6 months and there was no mention of updating or paying additional fees as I still have almost 6 full months. I don't understand what I'm supposed to switch to and have tried updating to current version. Please advise what I am supposed to do since my payment was VERY recent and I should be able to continue to access my information.
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