Support Board
Date/Time: Thu, 20 Mar 2025 00:16:10 +0000
Post From: F.US.X30
| [2022-10-28 13:01:52] |
| Bogren - Posts: 7 |
|
Hi, Now it´s up running. I get tick data for about 4-5 days. And historical (daily) for about 15-20 days. I don't know if it might have to do with the settings on the symbol or them under global settings (continuation in the platform)to get more historical data? I also send a few lines from the conversations I had with CQG support by email to start this feed up. I don't know what is right or wrong here. Just want to clarify how the workflow was going. CQG support says: "-I can see from our side that SierraCharts doesn't have connection to Nasdaq Nordic Derivatives. I am clarifying with our API team if it is possible to make such a connection but in any case, SierraCharts would need to make such a request. They should have told you initially that they do not support this exchange, I am sorry for the inconveniences." "-This is to update you that we have added Nasdaq Nordic Derivatives to SierraCharts. It will take several hours for the data to be added. Usually the procedure is that SierraCharts request it from us themselves but as an exception we did it this time like this. Please let us know if you have any questions." "-It looks like you might need to turn on the continuation in the platform. Please contact Sierra Charts for assistance. We did everything on our end, if you still have any issues, you need to speak to SierraChart." Thank you |