Support Board
Date/Time: Wed, 19 Mar 2025 23:46:49 +0000
Post From: waiting to download historical data
| [2022-10-27 20:18:23] |
| John - SC Support - Posts: 38812 |
|
The only item of any consequence we see in the log is the following: Symbol Error - SIH1.COMEX is unknown, unavailable, or improperly formatted. permission denied | 2022-10-27 10:29:52.858
We do not know why this would be an issue, but you would need to ask Rithmic about it. The only other item to note is that there are issues finding the daily data in order to get the transition amount for the back-adjusted Continuous Futures Contracts. There are numerous issues with the Rithmic historical data, so it could be related to this, but refer to the following first: Continuous Futures Contract Charts: Preventing Error Messages by Reducing Days to Load in Chart Everything else looks fine and we see no reason for you to have an issue with other data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |