Support Board
Date/Time: Wed, 19 Mar 2025 23:55:09 +0000
Post From: waiting to download historical data
| [2022-10-27 16:43:53] |
| John - SC Support - Posts: 38812 |
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Our information is showing that you are using Rithmic data. We are unable to help with Rithmic data. Please refer to the following: Rithmic Trading Platform Service: Rithmic Support Policy But, if you are having that message and it is not going away after 10 minutes, then we would need to see your Message Log to see if there is something else going on. Please follow these instructions to get us your Message Log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |