Support Board
Date/Time: Wed, 19 Mar 2025 17:10:46 +0000
Post From: IGNORE POC EXTENSION LINE FAILING TO APPLY
| [2022-10-25 17:28:04] |
| User898917 - Posts: 31 |
|
Ok . . . having done some more investigation, it would appear that Service Package 10, does not support Numbers Bars, which would explain why all my carefully constructed configurations have flown out of the window. Clearly, I need Service Package 11 and pay an additional amount to cover the difference. The question is, John, if I select an upgrade to Service Package 11, will the payment system automatically work out and charge the difference or will it take the full amount 3 x $46 = $138? Or can I calculate and enter the difference when making the payment for the additional sum required to upgrade, that is 3 x $10 = $30 and assume that the accounts system will understand the transaction? Perhaps this scenario needs to be referred to accounts. But meanwhile, if the additional upgrade payment is not within your brief, John, can you kindly tell if I will lose all my chart settings and have to reconfigure all my charts from scratch? All the best G |