Support Board
Date/Time: Wed, 19 Mar 2025 17:17:15 +0000
Post From: account/ simulated trading issue
| [2022-10-25 15:33:38] |
| John - SC Support - Posts: 38800 |
|
You need to have an account with a Service Package activated. We have reset your account to have a 15 day trial since our records indicate you did not use the time previously. As such, you will be able to get the delayed streaming data and use the system in Simulation Mode. Once the 15 day trial is over, you will need to be on a paid package. To continue to use the Delayed Streaming data and Simulation Mode you would want to be on one of our Base packages. Refer to the information here: Description of Service Packages and Pricing: Base Packages If you have not already figured out how to get started using Sierra Chart, then refer to the following for instructions on how to open a chart and get started: Getting Started, Opening Charts and Basic Trading: Open A Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |