Support Board
Date/Time: Wed, 19 Mar 2025 17:36:41 +0000
Post From: historical data missing
| [2022-10-24 14:22:56] |
| SC Support - Posts: 1943 |
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Verifying your Futures Trading Account is a monthly requirement in order to maintain the discounted Non-Professional Exchange Fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees The system is not recognizing that you have connected to your Futures Trading Account at AMP -- AMP can provide you with the CQG WebAPI login credentials and with those in-hand, here are your set up instructions: CQG Trading Platform Service: Setup Instructions Also if you are getting your Real-time CME Group Data via Rithmic or CQG, you need to revert to Sierra Chart Version 2393 (or lower); for help reverting to a previous Version of Sierra Chart please see the documentation here: Software Download: Software Rollback Procedure Date Time Of Last Edit: 2022-10-24 14:23:56
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