Login Page - Create Account

Support Board


Date/Time: Wed, 19 Mar 2025 18:07:12 +0000



Post From: WEB Api no correct

[2022-10-24 14:08:59]
John - SC Support - Posts: 38802
We are not sure what you are trying to tell us at this point. But based on your above statements, here are some things to consider.

- Sierra Chart is setup to allow you to connect to your trading service and get the data from us. There, you should keep your system connected to your trading service and if you have the Denali feed setup (which you do), then as long as the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feds is set to Yes, then you should be getting the data from our Denali feed. As you note, the [M] symbol means that you are getting the data from us.

- The Market Depth data should be the same between two systems that are both getting the data from us. But, in the image you provided, the Intraday Data Storage Time Unit is set to 1 second. This would have to be the same on both systems. Although it would be best to change this to 1 tick on both systems to ensure that you have the data at the finest granularity.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing