Support Board
Date/Time: Wed, 19 Mar 2025 17:30:31 +0000
Post From: EUREX frozen for about 3 minutes
| [2022-10-24 08:41:43] |
| Sierra_Chart Engineering - Posts: 18843 |
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We do have a clear indication of the delay on one of the real-time server processes. Not the other. So only some users were affected. Our conclusion as to what the original problem was may not have been correct or only may have been part of the issue. We can see additional steps that we need to do to resolve the problem and we will be working on those in the evening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |