Support Board
Date/Time: Wed, 19 Mar 2025 17:44:54 +0000
Post From: Problems with connecting a CHT. file to Sierra Chart
| [2022-10-23 11:28:16] |
| Sierra_Chart Engineering - Posts: 18843 |
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You need to put the Chartbook files in the Data Files Folder: General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths) With the operating system set up you have, there is probably not good network I/O performance and this is the reason for the long time to download historical data: It also seems to get stuck halfway through the download. Eventually it works but it took an hour.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-23 11:28:43
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