Support Board
Date/Time: Wed, 19 Mar 2025 23:58:13 +0000
Post From: permission denied
| [2022-10-22 20:24:37] |
| Sierra_Chart Engineering - Posts: 18846 |
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We have no ability to solve this at all. The error is coming from Rithmic.: HD Request # 4 | Error downloading historical Intraday data for NQZ2.CME. Historical data logon error: permission denied | 2022-10-22 08:51:21.714
So you need to contact your broker about this or Rithmic. For now: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-22 20:25:38
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