Support Board
Date/Time: Tue, 26 Nov 2024 11:28:13 +0000
Post From: connection to CQG data service problem
| [2014-04-30 18:51:29] |
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The historical data will be delayed by 10 minutes. Refer to the What Is Included section here about this: https://www.sierrachart.com/index.php?l=doc/CQGTrading.php#Included It also sounds like you are not receiving real-time data. To help with that problem , restart Sierra Chart, open a chart and then provide a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Almost certainly this is going to be a configuration issue with your CQG account that the broker needs to resolve . So we cannot resolve that for you but we can tell you what exactly what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |