Support Board
Date/Time: Wed, 19 Mar 2025 17:10:45 +0000
Post From: Data not downloading for products in historical charts
| [2022-10-19 13:51:43] |
| User368741 - Posts: 41 |
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Software version: 2448 64-bit | 2022-10-19 13:50:21.361 Primary Thread ID: 15088 | 2022-10-19 13:50:21.361 Usage end date: 2022-11-05 | 2022-10-19 13:50:21.361 Enabled for: Advanced Features 2. | 2022-10-19 13:50:21.361 Enabled for: Sierra Chart Historical Data Service. | 2022-10-19 13:50:21.361 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-10-19 13:50:21.361 Enabled for: Delayed Denali Exchange Data Feed. | 2022-10-19 13:50:21.361 Enabled for exchange2: fairx_exchange.data | 2022-10-19 13:50:21.361 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-10-19 13:50:21.361 Current selected Data/Trading service: SC Data - All Services | 2022-10-19 13:50:21.361 Custom symbol settings values: enabled | 2022-10-19 13:50:21.361 Chart Update Interval: 500 | 2022-10-19 13:50:21.361 Intraday Data Storage Time Unit: 1 | 2022-10-19 13:50:21.361 Time Zone: +00:00:00 (UTC+00) | 2022-10-19 13:50:21.361 2022-10-19 13:50:21 Local computer time in UTC | 2022-10-19 13:50:21.361 2022-10-19 13:50:21 Local computer time in SC Time Zone | 2022-10-19 13:50:21.361 2022-10-19 13:47:18 Server time in UTC | 2022-10-19 13:50:21.361 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-10-19 13:50:21.361 Program path: C:\SierraChart\ | 2022-10-19 13:50:21.361 Data Files path: C:\SierraChart\Data\ | 2022-10-19 13:50:21.361 OS Version Number: 10.0 | 2022-10-19 13:50:21.361 Locale Setting: C | 2022-10-19 13:50:21.361 DLLs: UserContributedStudies_64.dll | 2022-10-19 13:50:21.364 Allowed protected custom studies: | 2022-10-19 13:50:21.364 Crash reporter started: true | 2022-10-19 13:50:21.364 Added historical Daily data request for RSX22-ICEUS to the queue. | 2022-10-19 13:50:51.366 Triggering next historical data download in queue. | 2022-10-19 13:50:51.366 HD Request # 13 | Downloading Historical Daily chart data for RSX22-ICEUS. Starting date: 1972-10-19. Service: scdataallservices | 2022-10-19 13:50:51.366 HD Request # 13 | Requesting historical Daily data for RSX22 starting at 1972-10-18. SC External HD service. | 2022-10-19 13:50:52.162 HD Request # 13 | Receiving historical Daily data for RSX22-ICEUS starting at 2020-07-15. | 2022-10-19 13:50:52.963 HD Request # 13 | Writing historical Daily data to the file RSX22-ICEUS.dly. | 2022-10-19 13:50:52.963 HD Request # 13 | Bytes received: 27087 | 2022-10-19 13:50:52.969 HD Request # 13 | Received 573 Daily data records from 2020-07-15 00:00:00 to 2022-10-18 00:00:00 (2.3years) and wrote 573 records for RSX22-ICEUS | 2022-10-19 13:50:52.969 HD Request # 13 | Completion time: 1s. | 2022-10-19 13:50:52.969 HD Request # 13 | Daily data download complete for RSX22-ICEUS. Unique request ID: 13 | 2022-10-19 13:50:52.969 Removing historical data download ID 13. | 2022-10-19 13:50:52.969 Triggering next historical data download in queue. | 2022-10-19 13:50:52.969 No download requests in the queue to start downloads for. | 2022-10-19 13:50:52.969 RSX22-ICEUS [CBV-D] Daily #1 | Reloading chart. | 2022-10-19 13:50:53.105 RSX22-ICEUS [CBV-D] Daily #1 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2022-10-19 13:50:53.105 RSX22-ICEUS [CBV-D] Daily #1 | There are no continuous futures contract symbols. Loading data normally. | 2022-10-19 13:50:53.105 |