Support Board

Date/Time: Wed, 19 Mar 2025 14:07:07 +0000

Post From: real data

[2022-10-18 15:18:18] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 38788
Everything on your account looks good. If you are still having an issue then follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing