Support Board
Date/Time: Wed, 19 Mar 2025 14:33:26 +0000
Post From: Historical Data Not Loading
| [2022-10-18 14:50:11] |
| User747902 - Posts: 4 |
|
Nothing between 9-6 to 10-18 is loading. I've tried delete all data and download and nothing gets loaded. When I try, it deletes the data from when the software was open and started at the current tic. This is fur the ESZ2 contract. I've attached an image showing my issue. Here is my log: HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2022-10-18 10:41:58.923 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2022-10-18 10:41:58.923 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2022-10-18 10:41:58.923 Reading Internal Order ID file. | 2022-10-18 10:41:58.968 Reading Trade Orders file. | 2022-10-18 10:41:59.027 Reading Trade Positions file. | 2022-10-18 10:41:59.027 Reading Trade Account Data files. | 2022-10-18 10:41:59.027 Software version: 2448 64-bit | 2022-10-18 10:41:59.040 Primary Thread ID: 5448 | 2022-10-18 10:41:59.040 Usage end date: 2022-11-06 | 2022-10-18 10:41:59.040 Enabled for: Advanced Features 2. | 2022-10-18 10:41:59.040 Enabled for: Sierra Chart Historical Data Service. | 2022-10-18 10:41:59.040 Enabled for: Delayed Denali Exchange Data Feed. | 2022-10-18 10:41:59.040 Enabled for exchange2: fairx_exchange.data | 2022-10-18 10:41:59.040 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-10-18 10:41:59.040 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-10-18 10:41:59.040 Custom symbol settings values: enabled | 2022-10-18 10:41:59.040 Chart Update Interval: 500 | 2022-10-18 10:41:59.040 Intraday Data Storage Time Unit: 0 | 2022-10-18 10:41:59.040 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-10-18 10:41:59.040 2022-10-18 14:41:59 Local computer time in UTC | 2022-10-18 10:41:59.040 2022-10-18 10:41:59 Local computer time in SC Time Zone | 2022-10-18 10:41:59.040 2022-10-18 14:41:56 Server time in UTC | 2022-10-18 10:41:59.040 Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-10-18 10:41:59.040 Program path: C:\SierraChart\ | 2022-10-18 10:41:59.040 Data Files path: C:\SierraChart\Data\ | 2022-10-18 10:41:59.040 OS Version Number: 10.0 | 2022-10-18 10:41:59.040 Locale Setting: C | 2022-10-18 10:41:59.040 DLLs: UserContributedStudies_64.dll | 2022-10-18 10:41:59.040 Allowed protected custom studies: | 2022-10-18 10:41:59.040 Crash reporter started: true | 2022-10-18 10:41:59.040 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2022-10-18 10:41:59.053 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-10-18 10:41:59.080 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-10-18 10:41:59.300 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-10-18 10:41:59.300 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2022-10-18 10:41:59.507 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2022-10-18 10:41:59.507 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-10-18 10:41:59.507 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. | 2022-10-18 10:41:59.507 Received 5 login tokens. | 2022-10-18 10:41:59.721 Symbol settings MD5 received. Request ID: 1. | 2022-10-18 10:42:01.195 Symbol settings are up-to-date for rithmic_v2.trading. | 2022-10-18 10:42:01.195 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2022-10-18 10:42:04.018 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-10-18 10:42:06.032 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-10-18 10:42:06.035 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-10-18 10:42:06.036 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-10-18 10:42:06.036 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-10-18 10:42:06.036 Rithmic Direct - DTC | Network connection to server complete. | 2022-10-18 10:42:06.122 Rithmic Direct - DTC | Starting socket receive thread. | 2022-10-18 10:42:06.122 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-10-18 10:42:06.122 Rithmic Direct - DTC | Sending logon request message. | 2022-10-18 10:42:06.122 Rithmic Direct - DTC | Received logon response. | 2022-10-18 10:42:06.412 Rithmic Direct - DTC | Server Name: . | 2022-10-18 10:42:06.412 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-10-18 10:42:06.412 Rithmic Direct - DTC | Successfully connected. | 2022-10-18 10:42:06.412 Rithmic Direct - DTC | Trading is supported. | 2022-10-18 10:42:06.412 Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-10-18 10:42:06.412 Rithmic Direct - DTC | OCO Orders supported. | 2022-10-18 10:42:06.412 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-10-18 10:42:06.412 Rithmic Direct - DTC | Connected to server complete. | 2022-10-18 10:42:06.412 Triggering next historical data download in queue. | 2022-10-18 10:42:06.412 Triggering next historical data download in queue. | 2022-10-18 10:42:06.412 Triggering next historical data download in queue. | 2022-10-18 10:42:06.412 Triggering next historical data download in queue. | 2022-10-18 10:42:06.412 No download requests in the queue to start downloads for. | 2022-10-18 10:42:06.415 No download requests in the queue to start downloads for. | 2022-10-18 10:42:06.415 No download requests in the queue to start downloads for. | 2022-10-18 10:42:06.415 No download requests in the queue to start downloads for. | 2022-10-18 10:42:06.415 ESZ2.CME/MESZ2.CME #2 | Reloading chart. | 2022-10-18 10:42:13.051 ESZ2.CME Point & Figure 1-12 #4 | Reloading chart. | 2022-10-18 10:42:13.079 ESZ2.CME/MESZ2.CME #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-10-18 10:42:13.091 Using symbol data fast lookup vector | 2022-10-18 10:42:13.553 Rithmic Direct - DTC | Starting real-time market data updates for: MESZ2.CME. ID: 1 Service code: rithmic.trading | 2022-10-18 10:42:13.554 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 | 2022-10-18 10:42:13.554 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-10-18 10:42:13.554 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-10-18 10:42:13.554 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-10-18 10:42:13.554 Rithmic Direct - DTC | Requesting security definition data for: MESZ2.CME. ID: 1 | 2022-10-18 10:42:13.554 Rithmic Direct - DTC | Starting real-time market data updates for: ESZ2.CME. ID: 2 Service code: rithmic.trading | 2022-10-18 10:42:13.555 Rithmic Direct - DTC | Requesting security definition data for: ESZ2.CME. ID: 2 | 2022-10-18 10:42:13.555 Starting DelayedDownloadMonitoringTimer | 2022-10-18 10:42:13.555 Starting HDTimeoutTimer | 2022-10-18 10:42:13.555 Added historical Intraday data request for ESZ2.CME to the queue. | 2022-10-18 10:42:13.555 Intraday data recording state for symbol ESZ2.CME is set to download 'Pending'. | 2022-10-18 10:42:13.555 Triggering next historical data download in queue. | 2022-10-18 10:42:13.555 Delaying start of download for ESZ2.CME. | 2022-10-18 10:42:13.562 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-10-18 10:42:13.646 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-10-18 10:42:13.646 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-10-18 10:42:13.646 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-10-18 10:42:13.646 Rithmic Direct - DTC (Data) | Received logon response. | 2022-10-18 10:42:13.919 Rithmic Direct - DTC (Data) | Server Name: . | 2022-10-18 10:42:13.919 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-10-18 10:42:13.919 Rithmic Direct - DTC (Data) | Successfully connected. | 2022-10-18 10:42:13.919 Rithmic Direct - DTC (Data) | Trading is not supported. | 2022-10-18 10:42:13.919 Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . | 2022-10-18 10:42:13.919 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESZ2.CME | 2022-10-18 10:42:13.919 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MESZ2.CME | 2022-10-18 10:42:13.919 Rithmic Direct - DTC (Data) | Received security definition for symbol ESZ2.CME | 2022-10-18 10:42:14.011 Rithmic Direct - DTC (Data) | Received security definition for symbol MESZ2.CME | 2022-10-18 10:42:14.012 HD Request # 1 | Downloading Intraday chart data for ESZ2.CME to the file ESZ2.CME.scid. Service: rithmic.trading | 2022-10-18 10:42:19.610 HD Request # 1 | Download start date-time: 2022-10-18 10:34:18.000000. File last date-time: 2022-10-18 10:34:18.000063 | 2022-10-18 10:42:19.611 HD Request # 1 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-10-18 10:42:19.611 Socket (3) | Creating socket. Using TLS 1.2. | 2022-10-18 10:42:19.611 Socket (3) | New receive buffer size: 5242880 | 2022-10-18 10:42:19.611 Socket (3) | Connecting to IP: 216.57.156.163. | 2022-10-18 10:42:19.611 HD Request # 1 | Sending historical data logon request message. | 2022-10-18 10:42:19.711 HD Request # 1 | Requesting Intraday data. Start date-time: 2022-10-18 10:34:18. Record interval: 0. Symbol: ESZ2.CME | 2022-10-18 10:42:19.982 HD Request # 1 | Receiving Intraday data for ESZ2.CME starting at 2022-10-18 10:34:18.106000 | 2022-10-18 10:42:22.245 HD Request # 1 | Timestamp of first Intraday data file record written: 2022-10-18 10:34:18.106000. | 2022-10-18 10:42:27.234 Socket (3) | CloseSocket call. | 2022-10-18 10:42:28.351 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-10-18 10:42:28.351 Historical data download thread signaled to stop. | 2022-10-18 10:42:28.352 HD Request # 1 | Received 39633 Intraday data records from 2022-10-18 10:34:18.106000 to 2022-10-18 10:42:21.194000 (8.1 minutes) and wrote 39632 records for ESZ2.CME | 2022-10-18 10:42:28.352 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-10-18 14:42:21.194000 | 2022-10-18 10:42:28.355 Added 333 Time and Sales records to Intraday data file for ESZ2.CME after download. | 2022-10-18 10:42:28.355 HD Request # 1 | Completion time: 9s. | 2022-10-18 10:42:28.355 HD Request # 1 | Intraday data download complete for ESZ2.CME. Unique request ID: 1 | 2022-10-18 10:42:28.355 Removing historical data download ID 1. | 2022-10-18 10:42:28.355 Real-time Intraday chart data file updates started for ESZ2.CME | 2022-10-18 10:42:28.355 Intraday chart data file opened for ESZ2.CME | 2022-10-18 10:42:28.355 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-10-18 10:42:28.355 Triggering next historical data download in queue. | 2022-10-18 10:42:28.355 No download requests in the queue to start downloads for. | 2022-10-18 10:42:28.355 Socket (3) | Socket gracefully closed by remote side. | 2022-10-18 10:42:28.440 Socket (3) | Closed. | 2022-10-18 10:42:28.440 Opened cached Intraday file: C:\SierraChart\Data\ESZ2.CME.scid. Thread ID: 17648 | 2022-10-18 10:42:29.273 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2022-10-18 10:42:36.031 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 32768 | 2022-10-18 10:42:36.031 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Connecting to IP: 38.79.0.89. | 2022-10-18 10:42:36.031 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2022-10-18 10:42:36.545 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | CloseSocket call. | 2022-10-18 10:42:36.546 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-10-18 10:42:36.546 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Closed. | 2022-10-18 10:42:36.546 Added historical Intraday data request for ESZ2.CME to the queue. | 2022-10-18 10:46:07.860 Intraday data recording state for symbol ESZ2.CME is set to download 'Pending'. | 2022-10-18 10:46:07.861 Triggering next historical data download in queue. | 2022-10-18 10:46:07.861 HD Request # 2 | Downloading Intraday chart data for ESZ2.CME to the file ESZ2.CME.scid. Service: rithmic.trading | 2022-10-18 10:46:07.861 Reloading all charts with filename: ESZ2.CME.scid | 2022-10-18 10:46:07.862 HD Request # 2 | Download start date-time: 2022-04-15 10:46:07.000000. File last date-time: 00:00:00.000000 | 2022-10-18 10:46:07.863 HD Request # 2 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-10-18 10:46:07.863 Socket (3) | Creating socket. Using TLS 1.2. | 2022-10-18 10:46:07.863 Socket (3) | New receive buffer size: 5242880 | 2022-10-18 10:46:07.863 Socket (3) | Connecting to IP: 216.57.156.163. | 2022-10-18 10:46:07.863 HD Request # 2 | Sending historical data logon request message. | 2022-10-18 10:46:07.952 ESZ2.CME/MESZ2.CME #2 | Reloading chart. | 2022-10-18 10:46:08.001 ESZ2.CME/MESZ2.CME #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ2.CME.scid | 2022-10-18 10:46:08.004 ESZ2.CME Point & Figure 1-12 #4 | Reloading chart. | 2022-10-18 10:46:08.006 ESZ2.CME Point & Figure 1-12 #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ2.CME.scid | 2022-10-18 10:46:08.009 HD Request # 2 | Requesting Intraday data. Start date-time: 2022-04-15 10:46:07. Record interval: 0. Symbol: ESZ2.CME | 2022-10-18 10:46:08.384 HD Request # 2 | Receiving Intraday data for ESZ2.CME starting at 2022-04-17 19:09:10.649000 | 2022-10-18 10:46:08.472 HD Request # 2 | Timestamp of first Intraday data file record written: 2022-04-17 19:09:10.649000. | 2022-10-18 10:46:22.765 ESZ2.CME/MESZ2.CME #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-10-18 10:46:23.176 Socket (3) | CloseSocket call. | 2022-10-18 10:47:08.442 Historical data download thread signaled to stop. | 2022-10-18 10:47:08.442 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-10-18 10:47:08.442 HD Request # 2 | Received 100004 Intraday data records from 2022-04-17 19:09:10.649000 to 2022-10-16 18:00:00.028000 (182.0 days) and wrote 100002 records for ESZ2.CME | 2022-10-18 10:47:08.442 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-10-16 22:00:00.028000 | 2022-10-18 10:47:08.446 Added 358 Time and Sales records to Intraday data file for ESZ2.CME after download. | 2022-10-18 10:47:08.446 HD Request # 2 | Completion time: 1m 1s. | 2022-10-18 10:47:08.446 HD Request # 2 | Intraday data download complete for ESZ2.CME. Unique request ID: 2 | 2022-10-18 10:47:08.446 Removing historical data download ID 2. | 2022-10-18 10:47:08.446 Real-time Intraday chart data file updates started for ESZ2.CME | 2022-10-18 10:47:08.446 Intraday chart data file opened for ESZ2.CME | 2022-10-18 10:47:08.446 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-10-18 10:47:08.446 Triggering next historical data download in queue. | 2022-10-18 10:47:08.446 No download requests in the queue to start downloads for. | 2022-10-18 10:47:08.446 Socket (3) | Socket gracefully closed by remote side. | 2022-10-18 10:47:08.533 Socket (3) | Closed. | 2022-10-18 10:47:08.533 Opened cached Intraday file: C:\SierraChart\Data\ESZ2.CME.scid. Thread ID: 17648 | 2022-10-18 10:47:11.818 Saved Chartbook: ExampleChartbook.cht. Time: 0.0000 seconds. | 2022-10-18 10:49:23.389 Saved Chartbook: tpo 330.Cht. Time: 0.0019 seconds. | 2022-10-18 10:49:23.392 |
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