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Date/Time: Wed, 19 Mar 2025 14:24:31 +0000



Post From: Custom data source: Link .SCID (it works all the time!) with .depth (it only worked once).

[2022-10-18 14:17:24]
Sierra_Chart Engineering - Posts: 18841
We apologize for the delay. Being you are directly writing to the market depth data file, there could be something that is missing that is done internally in Sierra Chart to allow the market depth data to be read.

Also check the timestamps in the market depth data file. This is essential they are correct and corresponding to the timestamps in the Intraday data file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing