Support Board
Date/Time: Wed, 19 Mar 2025 14:13:19 +0000
Post From: A message log, 12:40 EDT
| [2022-10-17 14:00:50] |
| John - SC Support - Posts: 38790 |
|
With regards to this most recent Trade Service Log. We see the following: Trade Activity file unexpected condition. Did not find FIELD_CODE_BEGIN_RECORD when expected. Field code read: 0. C:\SierraChart\TradeActivityLogs\TradeActivityLog_2022-10-11_UTC.NewTestAccount1234.data | 2022-10-15 10:10:10.550
There is a problem with this specific file. The only way to get rid of the message is to delete the file using a standard File Explorer from the operating system. We also see the following: Trading Evaluator (Order reject). Info: Trade Account 'NewTestAccount1234' is not authorized. Authorized accounts: . Internal Order ID: 107. Service Order ID: (none). Symbol: ESZ22. Account: NewTestAccount1234 | 2022-10-15 10:15:19.899 *
It sounds like you have not properly setup the account named "NewTestAccount1234" within the Trading Evaluator service. Refer to the following instructions to setup an account for this service: Simulated Futures Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |