Login Page - Create Account

Support Board


Date/Time: Wed, 19 Mar 2025 17:17:16 +0000



Post From: EUREX frozen for about 3 minutes

[2022-10-17 12:39:22]
Sierra_Chart Engineering - Posts: 18843
Can you tell us the time and time zone that this occurred at. We have checked the server and see no missing data at all for the EUREX symbols in the Europe morning today.

It sounds like there was an Internet connectivity issue at the time. Not with the server or our EUREX connectivity.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-10-17 12:40:20