Support Board
Date/Time: Wed, 19 Mar 2025 08:41:33 +0000
Post From: Trades rejected for
| [2022-10-12 16:32:43] |
| User288975 - Posts: 9 |
|
We're working through an issue where our trades are being rejected for Insufficient Account Value; we also had trades rejected this morning for the following message: Auto-trade: NQZ22_FUT_CME[M] 1 Min #4 | 6Contracts TTE LIVE | BuyEntry | Bar start date-time: 2022-10-12 08:40:00.000 | BuyEntry signal is ignored because maximum Long Position quantity allowed has been reached or would be exceeded with new order. Max. Position allowed: 6. Resulting Position without working orders: 6. Resulting Position with all working orders except exits: 12. Resulting Position with Market working orders: 12 | 2022-10-12 08:40:50.982 We've reviewed the corresponding help section and believe this is due to a margin settings issue. We've clicked Trade>> Trading Account Monitor >> Manage >> Edit Trade Account >> Main which brings us to some general settings. Under Margin settings, there are several relevant lines. Require Sufficient Margin for New Positions (If No, Position Limit must be met) (Yes / No) ..... ours is set to NO. Use percent of required Margin.......Ours is set to 0 (disabled) Use Fixed Cash on Hand Balance ..... ours says YES. HOWEVER when we click on [*Symbol/Product Limits] Trade Position Limit ..... 12 Order Quantity Limit..... 24 Use percent of Required Margin ..... 2 Use percent of Required Margin ..... 2 Fixed Margin Cash Value .... 0 Override Margin Other Accounts N Other pertinant info: we're trading out of a master account for two sub accounts; each sub account is funded substantially, however the "Cah Balance" and available funds in our trade account monitor is only to $7319 and our margin acct says 0. Is this all correct? We can't get a straight answer best practices for setting this up to trade 12 contracts each of ES and NQ and keep getting order rejections similar to above. Thanks in advance |