Support Board
Date/Time: Wed, 19 Mar 2025 08:33:24 +0000
Post From: Unable to Complete Install of Newest Version: MD5 File does not match
| [2022-10-11 15:57:51] |
| John - SC Support - Posts: 38782 |
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The problem is related to the following message: HTTPS connection ID:15 to download3.sierrachart.com:443 for request ID:15 (14) | Socket receive error. Windows error code 10054: An existing connection was forcibly closed by the remote host.
We do not know why you are getting these errors, but reboot your computer before doing the update and make sure Sierra Chart is not running when you do the update. If you have issues after this, please send us the log again and we will take a look. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |