Support Board

Team,
Per your request,
1. I am about to upload a chartbook with a single chart. Per instructions, I have removed all the indicators but Value Area Lines. The data was taken today (02/13/2022) at the beginning of the Globew session for ESH22 market. The volume-based chart was set at 500 per bar (number does not matter, as the same fault exists at any setup; I tried 300, 1000, 3000, 10000 per bar).
2. I live in Michigan, so EST applies to my case. That said, this phenomenon has been observed by since December of 2021. Different computers / installations did not solve the problem.
3. I usually don't prefer to do homework, that's why I use https://edusson.com/do-my-powerpoint-presentation to write a Powerpoint presentation, for me this sounds very hard, presentations are something practically impossible, besides this fact I already several times used this service and had no problems, besides this it is quite cheap and does everything on time.
4. I have powerpoint file that contains multiple "before" and "after reloading" - same charts, same bars, but corrected data. Let me know if you want me to submit the file.
5 I also tried to see if the problem would disappear, if I exhibit the bar volume through volume profile - the problem persist.
6. My guess is that somehow the Value Area Lines algo stops updating calculations under certain conditions... In the attached file, out of 15 bars at the session beginning (at 6 PM EST), 7 bars have the mistaken data, close to 50 %.
7. The file has been uploaded - let me kow if you do not see it.

Many thanks for your support!