Support Board
Date/Time: Wed, 19 Mar 2025 04:12:05 +0000
Post From: Data and Feeds
| [2022-10-04 16:24:17] |
| DblArrow - Posts: 10 |
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I switched computers, moved an ssd with SierraChart into the new computer (same brand and model) did and install into the existing folder hoping to use existing charts and data and presets etc. Upon signing in, I do get my chartbooks and settings. Upon opening a chartbook I get 2 boxes, one yellow box that says "Real-time market data only supported with Sierra Chart data feed for symbol: F.US.ULAZ22 ID:3 Click for symbol information." The second box below the first is a red box that says"Download failed Historical data only supported with Sierra Chart data feed." I recently switched to the service package 10 and all was working fine. Thanks.
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