Support Board
Date/Time: Tue, 26 Nov 2024 11:44:48 +0000
Post From: Sierra Chart Data Delay?
| [2014-04-28 07:03:22] |
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We do not know exactly what the problem is, but what we know is that IB users who have been charting and trading the TF market are now getting an error message relating to the market data subscription for ICE. You cannot say that this is not the issue. It appears as though it is. There may not be anything you have to do but this is something IB has to resolve. At this point, this is 100% IB problem and we do not accept otherwise. Their support does not have the kind of competence that we do. As far as the YM goes, please ask IB about that as well. That may be a different issue. The only help we can provide in regards to that is help topic 3: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html This thread is now closed because this issue should not have been posted into this thread. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-28 07:04:47
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