Support Board
Date/Time: Tue, 18 Mar 2025 17:18:04 +0000
Post From: "Download Failed Historical Data only supported with Sierra Chart data feed"
| [2022-09-23 07:31:27] |
| User970393 - Posts: 3 |
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I am currently connected my CQG data feed with Sierra Charts (First time user of Sierra Charts), I have the green bar in the top left and it appears that my connection is good. I am using AMP Futures as my broker. I only trade with the ES mini futures contract, but I cannot find the correct symbol or some other issue is preventing historical and current data from loading. I just want to load and start trading the ES mini December (Current most active contract) with a footprint chart, dom, and market profile TPO charts. I already tried updating symbol and converting symbols to my current data feed, none of it works. The latest error messages was ""Download Failed Historical Data only supported with Sierra Chart data feed" for F.US.EPZ22. Also Here is the copy of my entire log (since I only downloaded this yesterday. Symbol settings could not be loaded because there are no applicable files to load. | 2022-09-22 14:51:46.518 Requested symbol settings for service code scdataallservices. Request ID: 1. | 2022-09-22 14:51:46.518 DTC Protocol Server feature not enabled for Sierra Chart account. | 2022-09-22 14:51:46.537 * Reading Internal Order ID file. | 2022-09-22 14:51:46.537 Reading Trade Orders file. | 2022-09-22 14:51:46.610 Reading Trade Positions file. | 2022-09-22 14:51:46.610 Reading Trade Account Data files. | 2022-09-22 14:51:46.610 Software version: 2439 64-bit | 2022-09-22 14:51:46.621 Primary Thread ID: 3100 | 2022-09-22 14:51:46.621 Usage end date: 2022-10-06 | 2022-09-22 14:51:46.621 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2022-09-22 14:51:46.621 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2022-09-22 14:51:46.621 * Enabled for exchange2: fairx_exchange.data | 2022-09-22 14:51:46.621 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-22 14:51:46.621 Current selected Data/Trading service: SC Data - All Services | 2022-09-22 14:51:46.621 Custom symbol settings values: enabled | 2022-09-22 14:51:46.621 Chart Update Interval: 500 | 2022-09-22 14:51:46.621 Intraday Data Storage Time Unit: 1 | 2022-09-22 14:51:46.621 Time Zone: +00:00:00 (UTC+00) | 2022-09-22 14:51:46.621 2022-09-22 14:51:46 Local computer time in UTC | 2022-09-22 14:51:46.621 2022-09-22 14:51:46 Local computer time in SC Time Zone | 2022-09-22 14:51:46.621 2022-09-22 14:51:47 Server time in UTC | 2022-09-22 14:51:46.621 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-09-22 14:51:46.621 Program path: C:\SierraChart\ | 2022-09-22 14:51:46.621 Data Files path: C:\SierraChart\Data\ | 2022-09-22 14:51:46.621 OS Version Number: 10.0 | 2022-09-22 14:51:46.621 Locale Setting: C | 2022-09-22 14:51:46.621 DLLs: UserContributedStudies_64.dll | 2022-09-22 14:51:46.621 Allowed protected custom studies: | 2022-09-22 14:51:46.621 Crash reporter started: true | 2022-09-22 14:51:46.621 (Log removed) Date Time Of Last Edit: 2022-09-23 09:45:05
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