Support Board
Date/Time: Tue, 18 Mar 2025 17:09:01 +0000
Post From: Order Fill Error
[2022-09-22 20:32:53] |
John - SC Support - Posts: 38759 |
The information is that these orders were entered via "User Order Entry". Which means the orders were placed manually. As we noted, if a key got stuck, or held down too long (and hence was repeating), then it is possible that multiple entries were sent. We can't say anymore on exactly what happened as we simply do not know, only that whatever mechanism you used to send the order was repeated.
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