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Date/Time: Sat, 30 Nov 2024 02:54:45 +0000



Post From: updated latest version2439 cannot download live data

[2022-09-21 16:44:41]
John - SC Support - Posts: 36350
With version 2394 and higher you can no longer bring in data from CQG for the CME Group and EUREX. You need to either downgrade to version 2393 or use the Denali Exchange Data Feed instead of CQG data.

Refer to the following for how to downgrade:
Software Download: Full Control Rollback Procedure

Or Refer to the following for how to setup the Denali Exchange Data Feed:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing