Login Page - Create Account

Support Board


Date/Time: Tue, 18 Mar 2025 16:54:04 +0000



Post From: connection error

[2022-09-19 23:33:34]
Sierra_Chart Engineering - Posts: 18824
This is the error you are getting:

Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-09-19 13:16:57.492

Refer to:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing