Support Board
Date/Time: Tue, 26 Nov 2024 11:29:49 +0000
Post From: Sierra Chart Data Delay?
| [2014-04-25 07:51:57] |
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We have had several reports in the last two days with problems with the TF futures from users which use IB. At least two or three users said that IB told them the problem was on the IB side. Here is one of these threads: Chart Update If you want us to confirm that the problem is on the IB side, then do the following: -restart Sierra Chart -open just one single chart of the TF futures. Please do not open any other chart. -post a copy of the Message Log, by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-25 16:31:25
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