Support Board
Date/Time: Mon, 17 Mar 2025 11:08:36 +0000
Post From: CQG routing and Denali data
| [2022-09-02 20:09:10] |
| rondawes - Posts: 39 |
|
I'm having issues switching over to SC from previously using another chart vendor and CQG data and routing from AMP. I had AMP set me up for the WebAPI for CQG routing only, no data. I've followed the instruction send in a direct support ticket including setting the YES for using Denali data in the data/services setup box. I converted my symbols according to directions. But see the attached screenshot. I cannot get Denali data to show up. The log is below. I have a support ticket open but you seem to prefer interacting here, which is fine. Thanks Reading Internal Order ID file. | 2022-09-02 15:01:19.728 Reading Trade Orders file. | 2022-09-02 15:01:19.850 Reading Trade Positions file. | 2022-09-02 15:01:19.850 Reading Trade Account Data files. | 2022-09-02 15:01:19.851 Software version: 2430 64-bit | 2022-09-02 15:01:19.881 Primary Thread ID: 18228 | 2022-09-02 15:01:19.881 Usage end date: 2022-10-12 | 2022-09-02 15:01:19.881 Enabled for: Advanced Features 2. | 2022-09-02 15:01:19.881 Enabled for: Sierra Chart Historical Data Service. | 2022-09-02 15:01:19.882 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-09-02 15:01:19.882 Enabled for: Delayed Denali Exchange Data Feed. | 2022-09-02 15:01:19.882 Enabled for exchange2: fairx_exchange.data | 2022-09-02 15:01:19.882 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-02 15:01:19.882 Current selected Data/Trading service: CQG WebAPI | 2022-09-02 15:01:19.882 Custom symbol settings values: enabled | 2022-09-02 15:01:19.882 Chart Update Interval: 100 | 2022-09-02 15:01:19.882 Intraday Data Storage Time Unit: 0 | 2022-09-02 15:01:19.882 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-09-02 15:01:19.882 2022-09-02 20:01:19 Local computer time in UTC | 2022-09-02 15:01:19.882 2022-09-02 15:01:19 Local computer time in SC Time Zone | 2022-09-02 15:01:19.882 2022-09-02 20:01:17 Server time in UTC | 2022-09-02 15:01:19.882 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-09-02 15:01:19.882 Program path: C:\SierraChart\ | 2022-09-02 15:01:19.882 Data Files path: C:\SierraChart\Data\ | 2022-09-02 15:01:19.882 OS Version Number: 10.0 | 2022-09-02 15:01:19.882 Locale Setting: C | 2022-09-02 15:01:19.882 DLLs: UserContributedStudies_64.dll | 2022-09-02 15:01:19.882 Allowed protected custom studies: | 2022-09-02 15:01:19.882 Crash reporter started: true | 2022-09-02 15:01:19.882 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2022-09-02 15:01:19.914 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-09-02 15:01:19.974 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-09-02 15:01:20.154 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-09-02 15:01:20.154 Received 5 login tokens. | 2022-09-02 15:01:20.916 Symbol settings MD5 received. Request ID: 1. | 2022-09-02 15:01:21.844 Symbol settings are up-to-date for cqg. | 2022-09-02 15:01:21.844 Requesting current DateTime from Sierra Chart server. | 2022-09-02 15:01:24.259 Files to Open on Startup | Opening file: ron1.Cht | 2022-09-02 15:01:24.697 F.US.EPU22 20000 Volume #3 | Reloading chart. | 2022-09-02 15:01:24.717 F.US.EPU22 750 Volume #7 | Reloading chart. | 2022-09-02 15:01:24.749 F.US.EPU22 2000 Trades #1 | Reloading chart. | 2022-09-02 15:01:24.764 F.US.EPU22 [C] 15 Min #6 | Reloading chart. | 2022-09-02 15:01:24.777 CQG WebAPI | Connecting to server api.cqg.com | 2022-09-02 15:01:24.780 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-09-02 15:01:24.780 CQG WebAPI | Using primary service for historical data for F.US.EPU22 | 2022-09-02 15:01:24.780 No historical data client is currently set to download historical Intraday data for F.US.EPU22. | 2022-09-02 15:01:24.781 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2022-09-02 15:01:24.781 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2022-09-02 15:01:24.781 CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2022-09-02 15:01:24.781 F.US.EPU22 20000 Volume #2 | Reloading chart. | 2022-09-02 15:01:24.799 F.US.EPU22 1 Sec #4 | Reloading chart. | 2022-09-02 15:01:24.841 F.US.EPU22 1 Sec #5 | Reloading chart. | 2022-09-02 15:01:24.859 F.US.EPU22 1 Min #9 | Reloading chart. | 2022-09-02 15:01:24.891 F.US.EPU22 20000 Volume #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPU22.scid | 2022-09-02 15:01:24.925 F.US.EPU22 750 Volume #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPU22.scid | 2022-09-02 15:01:24.937 F.US.EPU22 2000 Trades #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPU22.scid | 2022-09-02 15:01:24.950 F.US.EPU22 [C] 15 Min #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPU22.scid | 2022-09-02 15:01:24.962 F.US.EPU22 20000 Volume #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPU22.scid | 2022-09-02 15:01:24.967 CQG WebSocket | Opening WebSocket. | 2022-09-02 15:01:24.973 CQG WebSocket | Sending WebSocket handshake. | 2022-09-02 15:01:24.973 F.US.EPU22 1 Sec #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPU22.scid | 2022-09-02 15:01:24.975 F.US.EPU22 1 Sec #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPU22.scid | 2022-09-02 15:01:24.981 F.US.EPU22 1 Min #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPU22.scid | 2022-09-02 15:01:24.992 Received Date-time from server. Delay adjusted UTC Date-time: 2022-09-02 20:01:25.326. Round-trip delay: 00:00:00.369 | 2022-09-02 15:01:24.998 Computer time to server time difference: -00:00:00.327 | 2022-09-02 15:01:24.998 Error setting System Date-Time. Windows error code 1314: A required privilege is not held by the client. | 2022-09-02 15:01:24.998 * Using symbol data fast lookup vector | 2022-09-02 15:01:25.060 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-09-02 15:01:25.142 CQG WebSocket | Server header | Connection: upgrade | 2022-09-02 15:01:25.142 CQG WebSocket | Server header | Sec-WebSocket-Accept: oSMLqdn0/aAvZK8FDcb0geaYEGE= | 2022-09-02 15:01:25.142 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-09-02 15:01:25.142 CQG WebSocket | Server header | Upgrade: websocket | 2022-09-02 15:01:25.142 CQG WebSocket | Server header | | 2022-09-02 15:01:25.142 CQG WebSocket | Web socket state is now open. | 2022-09-02 15:01:25.142 CQG WebAPI | WebSocket connected. | 2022-09-02 15:01:25.142 CQG WebAPI | Sending market data logon message. | 2022-09-02 15:01:25.142 CQG WebAPI | Base Time: 2022-08-28T06:52:11. 2022-08-28 06:52:11 | 2022-09-02 15:01:25.230 CQG WebAPI | Logon successful. Session Token = 1Anp5YmP009IGWltNsidnzNWq7xrEkBScJxK9Z/14E8u1PaNq445vWMX1yLteO43VQ0WocmQrbe | 2022-09-02 15:01:25.230 CQG WebAPI | Connected to server complete. | 2022-09-02 15:01:25.230 Triggering next historical data download in queue. | 2022-09-02 15:01:25.230 Triggering next historical data download in queue. | 2022-09-02 15:01:25.230 Triggering next historical data download in queue. | 2022-09-02 15:01:25.230 Triggering next historical data download in queue. | 2022-09-02 15:01:25.230 Updated verified funded futures trading account ending date to: 2022-10-02 20:01:25 | 2022-09-02 15:01:25.234 CQG WebAPI | Sending Trade Accounts request message. | 2022-09-02 15:01:25.234 No download requests in the queue to start downloads for. | 2022-09-02 15:01:25.234 No download requests in the queue to start downloads for. | 2022-09-02 15:01:25.234 No download requests in the queue to start downloads for. | 2022-09-02 15:01:25.234 No download requests in the queue to start downloads for. | 2022-09-02 15:01:25.234 Using symbol data fast lookup vector | 2022-09-02 15:01:25.259 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPU22. ID: 1 | 2022-09-02 15:01:25.259 Symbol Error - F.US.EPU22 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPU22. ID: 1 | 2022-09-02 15:01:25.259 CQG WebAPI | Using primary service for historical data for F.US.EPU22 | 2022-09-02 15:01:25.259 No historical data client is currently set to download historical Intraday data for F.US.EPU22. | 2022-09-02 15:01:25.259 Real-time Intraday chart data file updates started for F.US.EPU22 | 2022-09-02 15:01:25.259 Intraday chart data file opened for F.US.EPU22 | 2022-09-02 15:01:25.259 CQG WebAPI | Brokerage name: AMP. Account Name: 113183 | 2022-09-02 15:01:25.335 Updated verified funded futures trading account ending date to: 2022-10-02 20:01:25 | 2022-09-02 15:01:25.335 CQG WebAPI | Sending collateral subscribe request. | 2022-09-02 15:01:25.335 CQG WebAPI | Sending positions subscribe request. RequestID: 591018 | 2022-09-02 15:01:28.230 CQG WebAPI | Sending orders subscribe request. RequestID: 591019 | 2022-09-02 15:01:28.230 Requesting market depth updates for: F.US.EPU22 if supported. | 2022-09-02 15:01:30.226 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPU22 | 2022-09-02 15:01:30.226 |
 Screenshot 2022-09-02 133111.png / V - Attached On 2022-09-02 20:08:47 UTC - Size: 13.31 KB - 106 views |