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Date/Time: Tue, 26 Nov 2024 11:33:46 +0000



Post From: Cannot connect to CQG

[2014-04-24 20:06:45]
Sierra Chart Engineering - Posts: 104368
This is not very good. We are being burdened with a lot of these questions. And clearly this is the responsibility of CQG and the clearing firm to resolve. We have no control over the connection and authorization to CQG.

We will follow-up with CQG for you. Please start an Account Support Ticket here about this:
https://www.sierrachart.com/usercp.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing