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Date/Time: Tue, 26 Nov 2024 11:48:29 +0000



Post From: Chart Update

[2014-04-24 18:48:27]
User16952 - Posts: 6
FYI
ChatSys: This chat is associated with ticket #699577. Please record this number for use in future inquiries. You are currently in room 'Technical Assistance'.
Raymund: Hello, this is 'Raymund'. How may I help you?
kfied008: I keep getting an error code 10091 with no chart updating. Link under connections goes to a blank page. How does I fix this
Raymund: This is known issue. It should be fixed by tomorrow
Raymund: What is the contract?
kfied008: RU mini
Raymund: Please hold
kfied008: When I disconnect then connect, a different API source pops up but disappears after it updates
Raymund: What is the underlying symbol for this contract?
kfied008: TFM4
kfied008: This is also ticket T698741, you can cancel that if you want.
Raymund: It should be fixed by tomorrow
kfied008: Thanks
Took a while