Support Board
Date/Time: Sat, 23 Nov 2024 14:07:40 +0000
Post From: 3 Months Free Sierra Chart for Moving From Gain Capital, Transact, CTS to Teton Trading
| [2022-09-01 05:36:43] |
| Sierra_Chart Engineering - Posts: 17145 |
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Date: 2022-09-01: Since now Transact themselves have discontinued support abruptly for Sierra Chart, what we have done at this time for Transact users who are running Versions 2429 or earlier, is your installation of Sierra Chart will be automatically updated when it is started. When you start Sierra Chart you will get a prompt that says: "The installer program has been downloaded. Sierra Chart needs to be closed. Press 'Yes' to close the program or 'No' to not continue with the update." Click on Yes. And the installer will be run. Press the Install button on the installer and follow through the prompts to go through the installation process. After the installation is complete Sierra Chart will be automatically started. If not use the Sierra Chart shortcut on your desktop to start Sierra Chart. If you need any help, just simply start a Support Request on this board and we will help you. Link to start a support request: https://www.sierrachart.com/SupportBoard.php?do=NewThread&ForumID=0 Global Settings >> Data/Trade Service Settings >> Current Selective Service still needs to be set to "Transact WS" in newer versions of Sierra Chart. Newer versions of Sierra Chart support market data from our Denali Data Feed and delayed feeds and not trading with Transact. We will post a webinar, as soon as possible about where to go from here. The reason we are forcing an update is because older versions can no longer be used with Transact and there is no reason to be running an older version and you need to be running a newer version for a seamless transition away from Transact. After the update, you will begin to receive real-time data from our Denali Data Feed for the entire CME Group. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-01 11:44:53
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