Support Board
Date/Time: Sat, 23 Nov 2024 13:54:37 +0000
Post From: 3 Months Free Sierra Chart for Moving From Gain Capital, Transact, CTS to Teton Trading
| [2022-08-31 09:48:36] |
| Sierra_Chart Engineering - Posts: 17145 |
|
The important is, give people a clear picture, what is your plan.
A detail of service of P10, P11; what chart version can be using, does the chart link to live trade? At moment, paid P11 and data fees, the chart version must rollback to <V.2353, same as P5, to get live data; but the chart is unable link to trade service. That is not an independent chart!!! Nobody likes this kind service. The plan is we are phasing out support for Transact and other services as well. Therefore, you will not be able to trade your Transact account from Sierra Chart. You still currently can, in version 2354 and earlier versions. Due to CME market data policy: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Since Transact support is being phased out, in order to authorize real time CME data in newer versions of Sierra Chart since version 2355 and to avoid paying exchange fees twice, you really need to move to a different broker. You should have a lower commission costs and you will have very high quality order routing as compared to Transact. Much safer and superior. That is operational fact. So you will want to move to the Teton order routing service supported by many brokers now: Sierra Chart Teton Futures Order Routing For the time being you can still use version 2354 and earlier to trade your Transact account. If you are using newer versions of Sierra Chart, you really need to move to Teton order routing. Service package 10 is equivalent to service package 3 and includes support for the Denali data feed which provides real-time exchange data. Service package 11 is equivalent to service package 5 and includes support for the Denali data feed which provides real-time exchange data. However, accessing CME data has special requirements imposed by the CME: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges You should have no trouble with version 2354 and earlier connecting to Transact unless there is some Transact issue related to that which is not within our control. Nobody likes this kind service.
Yes and understood. That is why we want you to move the Teton order routing. There is no reason for us to be supporting Transact. These questions are simply just affirming why it is we are phasing out support, for services like Transact. We are providing a high quality unified service through the Teton order routing, supported by brokers who work closely with us. This is what we want you to use. It is definitely in your interest, to be using Teton order routing. Not staying with Transact. If you would like to talk someone about this, we can help with that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-31 09:54:14
|