Support Board
Date/Time: Sat, 23 Nov 2024 13:31:25 +0000
Post From: 3 Months Free Sierra Chart for Moving From Gain Capital, Transact, CTS to Teton Trading
| [2022-08-31 00:26:05] |
| Sierra_Chart Engineering - Posts: 17145 |
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why say i didn't pay data fee?
No we did not. This is what was said. You even quoted it:"You do not have to go to an earlier version of Sierra Chart. You definitely should be getting real-time data since you are paying the CME exchange fee. So you are not getting real-time data?"
I pay both (you and TransAct) data fees.
If you move to Teton order routing you do not have to pay fees twice.No you definitely do not have to do that.: when I ask you why my chart can't get real data, you said I must be go back to old version.
If you are having a problem with real-time data start a new support request on this board and we will help with that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-31 00:44:56
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