Support Board
Date/Time: Sat, 23 Nov 2024 13:44:17 +0000
Post From: 3 Months Free Sierra Chart for Moving From Gain Capital, Transact, CTS to Teton Trading
| [2022-08-30 15:55:24] |
| Sierra_Chart Engineering - Posts: 17145 |
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hmm, I think we need a bit of clarity here..just not sure whos going to provide it... What questions do you have?I switch to P11 from last month. The chart is separate from TransAct trade. Place trade (live or sim order) on transact DOM, unable see the position on chart. In newer versions that do not support Transact, you will not see any trading information from Transact in Sierra Chart.When I update the chart to current Version after switch to P11, see it working, but don’t know when the chart changes to deleted 10 minutes; It’s not fun! Then I was told, I must be down grade the old chart version to fit TransAct data feed. You do not have to go to an earlier version of Sierra Chart. You definitely should be getting real-time data since you are paying the CME exchange fee. So you are not getting real-time data?The question is, you told us we can switch to P11 several months ago, what’s for? If you are using a newer version of Sierra Chart you would need to change to package 10 or 11 to access real-time market data independent from your Trading service. So that is necessary. And will be necessary, effective the beginning of September. I have kept the same version of the chart, but the chart is unable to place trade. Yes, trading with Transact is not supported in newer versions. This is why we strongly recommend moving to Teton order routing:The benefits are paying more and unable trade and see trade on chart. Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-31 00:45:11
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