Support Board
Date/Time: Sun, 16 Mar 2025 20:49:58 +0000
Post From: Services paid but data delayed
| [2022-08-23 18:41:50] |
| Sierra_Chart Engineering - Posts: 18799 |
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We apologize for the delay here. You should not be: so why would I be disconnected from the live feed before then?
We do not know all of the surrounding details. You should be getting real-time data now.Also be aware newer versions of Sierra Chart do not have support for Gain Capital and connecting to Gain Capital in newer versions of Sierra Chart will not indicate that you are connecting to a live trading account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |