Login Page - Create Account

Support Board


Date/Time: Sun, 16 Mar 2025 19:38:05 +0000



Post From: Failed to Load Symbol Data

[2022-08-21 19:34:34]
Sierra_Chart Engineering - Posts: 18799
Do not change the symbol of a chart to one of these symbols. And make sure there is no Study Collection which automatically is applied. That can cause problems.

The problem is most likely related to this:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing