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Date/Time: Sun, 16 Mar 2025 21:02:17 +0000



Post From: I need a refund for the Service package 10 I just purchased, I cannot use it

[2022-08-19 16:03:49]
Sierra_Chart Engineering - Posts: 18799
thought sierra charts was a simple charting software but you are not, way too many requirements for your service
No, this is not true. Are you referring to accessing real-time futures data from CME Group?

Refer to:
Is Historical and Real-time Futures Data Included?

And:
Is Historical and Real-time Futures Data Included?: Do Not Complain! / Zero Tolerance Policy

In any case we can do a refund but we want to understand what your requirements are and see how we can help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-19 16:04:35