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Date/Time: Sun, 16 Mar 2025 13:38:47 +0000



Post From: Change from package 3 with CQG to package 10 with Tetron

[2022-08-15 21:57:03]
John - SC Support - Posts: 38678
To change your package follow these instructions:
To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to.

When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time.

The only additional cost over and above the package cost, is the cost for the exchange(s) for which you need data. This can range from $1.50 to $33.00 for the CME Group data, depending on what exchanges within the CME Group you need and whether or not you need Market Depth data.

When you go through the Setup Instructions for the Teton Order Routing Service, you will setup the Denali Exchange Data feed at Step #5. You will find the setup instructions here:
Sierra Chart Teton Futures Order Routing: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing