Support Board
Date/Time: Sun, 16 Mar 2025 16:12:09 +0000
Post From: Service Package 11 with Rithmic
| [2022-08-15 18:27:17] |
| User366885 - Posts: 4 |
|
Hello, I am currently using SC with the denali feed for market data. I have an AMP account to prove my status as non professional. I signed up for a Leeloo Evaluation Account which uses Rithmic, but have problems connecting to it. I can log in to Rithmic Trader Pro, so the Account should be working, but when connecting through SC I get following error message: "Rithmic Direct - DTC | Logon error received from server: permission denied" I followed all the steps written on this page Rithmic Trading Platform Service and also my setting for "Allow Support for Sierra Chart Data Feeds" is on "yes". I already messaged the Leeloo Support, but they say the problem shouldn't be on their side since I can log onto the Rithmic Trader Pro with no problem. Maybe you can help me what I am missing. |