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Date/Time: Sun, 16 Mar 2025 14:42:37 +0000



Post From: CQG realtime data feed not working after switching to new device

[2022-08-15 09:45:27]
Sierra_Chart Engineering - Posts: 18797
You are using the correct Service Package. You just need to activate the exchanges that you need here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed

And you need to contact your broker and have them cancel the market data exchange fees that you pay through CQG. You will not need those for CME Group or EUREX.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing