Support Board
Date/Time: Sun, 16 Mar 2025 11:57:08 +0000
Post From: CQG realtime data feed not working after switching to new device
| [2022-08-15 09:29:34] |
| User952540 - Posts: 4 |
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After doing further research, I finally found out the reason why the real-time data feed doesn't work on my new laptop. That's because of the new version of Sierra Chart that I downloaded to my laptop is higher than 2394 and SC won't support the CME real-time data feed for CQG account. I got this information from below thread: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394 My question is what can I do to fix this issue? Is that I need to upgrade my Service Package from 11 to 12? What else I need to do? Do I need to contact CQG to stop using their data feed service? Thanks. |