Support Board
Date/Time: Sun, 16 Mar 2025 15:36:36 +0000
Post From: Denali data lag issue
| [2022-08-11 10:13:49] |
| Sierra_Chart Engineering - Posts: 18797 |
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We think we know why this is the case: Even though there are no trades occurring, bids and offers constantly change. With Rithmic, I can see bids and offers constantly pulling and stacking even if not a single contract got traded. With Denali, they just freeze for a second and get a sudden update.
There was a change made about two months ago with processing of the CME MDP feed to be consistent with CME specifications. However, this information appears to have been inaccurate/misleading from the CME. We have reverted that change, yesterday on some servers. The updates for all of the remaining servers will be completed this Friday evening. So this will solve the problem. No, this is not correct: Are you saying that when there is no transaction, bids and offers may stay static and get refreshed/updated only when at least one contract gets traded? Update: We just performed an update on the one remaining server. So you should not notice this problem any longer assuming the cause is from what we think. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-11 10:34:14
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