Support Board
Date/Time: Mon, 17 Mar 2025 00:20:22 +0000
Post From: level 2 data
| [2022-08-10 17:54:38] |
| John - SC Support - Posts: 38678 |
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There is nothing in your log showing any issues with the data. If you are still having an issue, then we need to know exactly what it is and what symbol(s) it is occurring with. We do see the following, however, in your log: Error opening for writing file 'C:\Users\HP\Desktop\SierraChart1703\TradePositions.data.temp': Windows error code 32: Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird. | 2022-08-10 17:41:17.517 *
But this is rather odd, as it is trying to write a temporary file, and is stating that the file is already in use by another program. Do you by any chance have another Sierra Chart installation running where you are trying to share the folders? The one other thing we see with this, is that your path has your Sierra Chart installed under the Desktop. This is definitely not where you want to put your Sierra Chart software, as this could lead to odd behavior (such as what is seen above, although we do not know for sure). We recommend putting your Sierra Chart directly under the top of the C: drive. Refer to the following regarding moving a Sierra Chart installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Simple Transfer/Copy of Sierra Chart Installation to Another Folder or Computer System For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |