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Date/Time: Sun, 16 Mar 2025 07:47:54 +0000



Post From: Data bursting

[2022-08-09 19:44:24]
Sierra_Chart Engineering - Posts: 18797
Read the technical support policy here regarding Interactive Brokers:
Interactive Brokers Trading Service: Introduction

and

Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues


And it does not matter to us if you previously did not have an issue. This is not our problem. We simply do not provide support for Interactive Brokers at all.

For proper and reliable market data you must use Sierra Chart provided data feeds:
Denali Exchange Data Feed

If you are trading the CME Group of markets you can access quality data for as little as 1 to 3 USD additional per month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-09 19:53:46