Support Board
Date/Time: Tue, 26 Nov 2024 17:36:24 +0000
Post From: Problem with High Accuracy Spread Chart
| [2014-04-22 02:55:19] |
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We are looking into this in detail today. We have set up the test procedure last week. We see that the underlying notifications between the charts to trigger calculations is working properly as expected. We think we have an idea of what might be going on which gives the appearance of this: The problem I'm having is that the price on the chart only updates when the Heating Oil leg (chart A) trades and not when the Crude Oil leg (chart B) trades. This is obviously not great. I have tried adjusting the settings but haven't had any joy so could you please advise how I can get the spread difference chart to update whenever EITHER leg (chart A or B) has a price change. Thanks
Technically this is not what is happening. But we suspect that there is a new bar added to chart number 1 which is not yet present in chart number 3 so it is not using that value. Could this be the case? The way this would be solved is that the Difference study would need to have an input where it would always use the most recent value from the chart being referenced for the last bar chart it is contained on. We will add this and then you can test it. This will be the easiest way to isolate the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-22 02:57:49
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