Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 09:25:38 +0000



Post From: Symbol not updating

[2014-04-21 18:46:56]
Sierra Chart Engineering - Posts: 104368
This is the problem:

Part of requested market data requires additional subscription for API. See link in 'Market Data Connections' dialog for more details.TF JUN'14/TOP/LAST. IB Error Code: 10091. Request ID: 5. Symbol: TF-201406-NYBOT

If you require further help about this please ask IB. You are going to need to enable the NYBOT exchange. That has a 90 USD exchange fee.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing