Support Board
Date/Time: Sat, 15 Mar 2025 22:40:09 +0000
Post From: Connection Error
[2022-07-25 22:21:05] |
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You have a connectivity problem to this server: Trading Evaluator - Delayed | Connecting to the server tradesimulation1.sierracharts.com. Port 11095 | 2022-07-25 12:46:45.938
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-07-25 12:46:45.939 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-07-25 12:46:45.939 DTC Client socket (1) | Connecting to IP: 216.1.90.130. | 2022-07-25 12:46:45.939 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2022-07-25 12:47:06.998 * DTC Client socket (1) | CloseSocket call. | 2022-07-25 12:47:07.015 We do not observe any connectivity problem to that server. Make sure that IP is not being blocked on your side. Due to the connectivity error, you are then being directed to a backup server but that is not in active use unless there is a failover condition on our side which there is not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-25 22:21:41
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