Login Page - Create Account

Support Board


Date/Time: Sat, 15 Mar 2025 22:27:31 +0000



Post From: historical data not loading on continuous charts

[2022-07-25 00:17:42]
mmagallanes - Posts: 12
message log below. please advise.

Software version: 2417 64-bit | 2022-07-24 17:12:36.440
Primary Thread ID: 20584 | 2022-07-24 17:12:36.440
Usage end date: 2022-08-26 | 2022-07-24 17:12:36.440
Enabled for: Advanced Features 2. | 2022-07-24 17:12:36.440
Enabled for: Sierra Chart Historical Data Service. | 2022-07-24 17:12:36.440
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-07-24 17:12:36.440
Enabled for: Delayed Denali Exchange Data Feed. | 2022-07-24 17:12:36.440
Enabled for exchange2: CME (Trading Account Required) | 2022-07-24 17:12:36.440
Enabled for exchange2: CBOT (Trading Account Required) | 2022-07-24 17:12:36.440
Enabled for exchange2: COMEX (Trading Account Required) | 2022-07-24 17:12:36.440
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-07-24 17:12:36.440
Enabled for exchange2: fairx_exchange.data | 2022-07-24 17:12:36.440
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-07-24 17:12:36.440
Current selected Data/Trading service: Teton CME Order Routing | 2022-07-24 17:12:36.440
Custom symbol settings values: enabled | 2022-07-24 17:12:36.440
Chart Update Interval: 100 | 2022-07-24 17:12:36.440
Intraday Data Storage Time Unit: 0 | 2022-07-24 17:12:36.440
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-07-24 17:12:36.440
2022-07-25 00:12:36 Local computer time in UTC | 2022-07-24 17:12:36.440
2022-07-24 17:12:36 Local computer time in SC Time Zone | 2022-07-24 17:12:36.440
2022-07-25 00:04:17 Server time in UTC | 2022-07-24 17:12:36.440
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-07-24 17:12:36.440
Program path: C:\SierraChart\ | 2022-07-24 17:12:36.440
Data Files path: C:\SierraChart\Data\ | 2022-07-24 17:12:36.440
OS Version Number: 10.0 | 2022-07-24 17:12:36.441
Locale Setting: C | 2022-07-24 17:12:36.441
DLLs: DelDivatBar_1(1).dll, ETFISv3.dll, ETFISv3_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-07-24 17:12:36.442
Allowed protected custom studies: | 2022-07-24 17:12:36.442
Crash reporter started: true | 2022-07-24 17:12:36.442

GCQ22_FUT_CME [CBV][M] Daily #8 | Reloading chart. | 2022-07-24 17:13:17.221
Unable to determine transition date based on volume from files: GCQ20_FUT_CME.dly, GCZ20_FUT_CME.dly | 2022-07-24 17:13:17.236
The GCZ20_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:17.236
Unable to determine transition date based on volume from files: GCZ20_FUT_CME.dly, GCG21_FUT_CME.dly | 2022-07-24 17:13:17.236
The GCG21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:17.236
Unable to determine transition date based on volume from files: GCG21_FUT_CME.dly, GCJ21_FUT_CME.dly | 2022-07-24 17:13:17.236
The GCJ21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:17.236
Unable to determine transition date based on volume from files: GCJ21_FUT_CME.dly, GCM21_FUT_CME.dly | 2022-07-24 17:13:17.236
The GCM21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:17.236
Unable to determine transition date based on volume from files: GCM21_FUT_CME.dly, GCQ21_FUT_CME.dly | 2022-07-24 17:13:17.236
The GCQ21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:17.236
Unable to determine transition date based on volume from files: GCQ21_FUT_CME.dly, GCZ21_FUT_CME.dly | 2022-07-24 17:13:17.236
The GCZ21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:17.236
Unable to determine transition date based on volume from files: GCZ21_FUT_CME.dly, GCG22_FUT_CME.dly | 2022-07-24 17:13:17.236
The GCG22_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:17.236
Unable to determine transition date based on volume from files: GCG22_FUT_CME.dly, GCJ22_FUT_CME.dly | 2022-07-24 17:13:17.236
The GCJ22_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:17.236
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2020-08-03 from file. C:\SierraChart\Data\GCQ20_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.248
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCZ20_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.248
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2020-12-01 from file. C:\SierraChart\Data\GCZ20_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.249
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCG21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.249
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-02-01 from file. C:\SierraChart\Data\GCG21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.250
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCJ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.250
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-04-03 from file. C:\SierraChart\Data\GCJ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.250
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCM21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.250
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-06-01 from file. C:\SierraChart\Data\GCM21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.251
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCQ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.251
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-08-02 from file. C:\SierraChart\Data\GCQ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.251
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCZ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.251
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-12-03 from file. C:\SierraChart\Data\GCZ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.252
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCG22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.252
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2022-02-01 from file. C:\SierraChart\Data\GCG22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.253
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCJ22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.253
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2022-04-03 from file. C:\SierraChart\Data\GCJ22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.253
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCM22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:17.253
GCQ22_FUT_CME [CBV][M] Daily #8 | Reloading chart. | 2022-07-24 17:13:22.614
Unable to determine transition date based on volume from files: GCM20_FUT_CME.dly, GCQ20_FUT_CME.dly | 2022-07-24 17:13:22.630
The GCQ20_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:22.630
Unable to determine transition date based on volume from files: GCQ20_FUT_CME.dly, GCZ20_FUT_CME.dly | 2022-07-24 17:13:22.630
The GCZ20_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:22.630
Unable to determine transition date based on volume from files: GCZ20_FUT_CME.dly, GCG21_FUT_CME.dly | 2022-07-24 17:13:22.631
The GCG21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:22.631
Unable to determine transition date based on volume from files: GCG21_FUT_CME.dly, GCJ21_FUT_CME.dly | 2022-07-24 17:13:22.631
The GCJ21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:22.631
Unable to determine transition date based on volume from files: GCJ21_FUT_CME.dly, GCM21_FUT_CME.dly | 2022-07-24 17:13:22.631
The GCM21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:22.631
Unable to determine transition date based on volume from files: GCM21_FUT_CME.dly, GCQ21_FUT_CME.dly | 2022-07-24 17:13:22.631
The GCQ21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:22.631
Unable to determine transition date based on volume from files: GCQ21_FUT_CME.dly, GCZ21_FUT_CME.dly | 2022-07-24 17:13:22.631
The GCZ21_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:22.631
Unable to determine transition date based on volume from files: GCZ21_FUT_CME.dly, GCG22_FUT_CME.dly | 2022-07-24 17:13:22.631
The GCG22_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:22.631
Unable to determine transition date based on volume from files: GCG22_FUT_CME.dly, GCJ22_FUT_CME.dly | 2022-07-24 17:13:22.631
The GCJ22_FUT_CME.dly symbol may not be the active contract month. | 2022-07-24 17:13:22.631
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2020-06-01 from file. C:\SierraChart\Data\GCM20_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.643
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCQ20_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.643
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2020-08-03 from file. C:\SierraChart\Data\GCQ20_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.643
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCZ20_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.643
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2020-12-01 from file. C:\SierraChart\Data\GCZ20_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.644
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCG21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.644
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-02-01 from file. C:\SierraChart\Data\GCG21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.645
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCJ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.645
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-04-03 from file. C:\SierraChart\Data\GCJ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.645
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCM21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.645
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-06-01 from file. C:\SierraChart\Data\GCM21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.646
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCQ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.646
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-08-02 from file. C:\SierraChart\Data\GCQ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.647
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCZ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.647
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2021-12-03 from file. C:\SierraChart\Data\GCZ21_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.647
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCG22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.647
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2022-02-01 from file. C:\SierraChart\Data\GCG22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.648
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCJ22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.648
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 2022-04-03 from file. C:\SierraChart\Data\GCJ22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.649
GCQ22_FUT_CME [CBV][M] Daily #8 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\GCM22_FUT_CME.dly. Error: No Data for read. End of file. | 2022-07-24 17:13:22.649